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1300 22 33 60

1300 22 33 60

Labour Hire Casual Staffing

Your Trusted Partner in Casual Staffing

Overview

Labour hire involves using a third-party agency, like SMS Personnel, to provide workers for temporary or contract roles. SMS Personnel handles all employment responsibilities, including recruitment, payroll, and compliance, while the workers are placed at the client’s location to meet specific needs. 

Casual Staffing Expertise

Labour hire offers businesses flexible access to skilled workers for short-term or project-based needs, without permanent commitments. SMS Personnel specializes in quickly sourcing and deploying the right talent to address fluctuating workload demands. 

Contract Recruitment Solutions

Labour hire in Australia is regulated by laws such as the Fair Work Act, which ensures fair wages, working conditions, and safety. SMS Personnel ensures compliance with these regulations, providing reliable contract recruitment solutions that meet industry standards. 
  • Industry Expertise
Our recruitment managers and recruiters have all worked in industry prior to working in the recruitment sector, giving them real world hands on experience across a broad range of industries. We understand what you want and need.
  • Digital Platform
Our cutting-edge digital platform streamlines the recruitment process, making it faster and more efficient. From sourcing top talent to managing applications and communications, our platform ensures you have the best tools at your fingertips to secure the right candidates quickly. 
  • 80%+ Rollover
Our commitment to client satisfaction is reflected in our impressive 80%+ rollover rate. This means the majority of our clients return to us for their staffing needs, a testament to the trust they place in our consistent delivery of high-quality recruitment services. 

Companies that trust us

Why Use Labour Hire

Why

Host Employer Obligations

Host

How it Works

How

Access to Skilled Workers

Labour hire agencies specialize in sourcing and vetting skilled workers across various industries. By partnering with a reputable labour hire provider, businesses gain access to a pool of pre-screened, qualified candidates who can hit the ground running. 

Flexibility

Labour hire allows businesses to quickly adjust their workforce size based on demand fluctuations, seasonal needs, or project requirements. This flexibility helps optimize resource allocation and minimize labor costs.

Cost Savings

Engaging labour hire workers can often be more cost-effective than hiring full-time employees. Businesses can save on recruitment, onboarding, training, and employee benefits, as these responsibilities typically lie with the labour hire agency. 

Reduced Administrative Burden

The administrative burden associated with payroll, taxes, and compliance is shifted to the labour hire agency. This frees up businesses to focus on core operations rather than managing complex employment-related tasks. 

Rapid Scalability

Labour hire enables businesses to scale up or down quickly in response to changing market conditions or project demands. It provides the agility needed to seize opportunities and adapt to business growth or contraction. 

Expertise and Support

Labour hire agencies often have industry-specific expertise and can provide additional support such as workforce planning, skills assessment, and regulatory compliance guidance. They act as a strategic partner, helping businesses navigate workforce challenges effectively. 

Risk Mitigation

Engaging labour hire workers can help mitigate certain employment-related risks, such as workers’ compensation claims or unfair dismissal cases, as the agency assumes many of the employer responsibilities. 

Duty of Care

As a host employer, you have a duty of care towards the labour hire workers you engage. This means providing a safe and healthy work environment, including proper training, supervision, and necessary equipment or protective gear. 

Compliance with Employment Laws

You are responsible for ensuring that labour hire workers are treated fairly and in compliance with relevant employment laws. This includes paying wages in accordance with applicable minimum wage rates, providing appropriate breaks and rest periods, and adhering to working hour restrictions. 

Workplace Health and Safety

You must comply with workplace health and safety regulations and provide a safe working environment for labour hire workers. This includes conducting risk assessments, implementing safety procedures, and addressing any hazards or concerns promptly. 

Fair Treatment and Equal Opportunity

It is important to ensure that labour hire workers are treated fairly and equally. Discrimination based on factors such as race, gender, age, or disability is prohibited. Workers should have access to the same opportunities, benefits, and entitlements as other employees in similar roles. 

Integration and Inclusion

As a host employer, you should integrate labour hire workers into your workplace culture and promote inclusion. This includes providing clear communication, assigning meaningful tasks, and fostering positive working relationships between labour hire workers and your permanent employees. 

Supervision and Training

While the labour hire agency is responsible for the initial training of workers, as a host employer, you may be required to provide specific on-the-job training to ensure workers can perform their duties safely and effectively. 

Monitoring and Communication

Regularly monitor the performance and wellbeing of labour hire workers. Maintain open lines of communication with both the workers and the labour hire agency to address any concerns, provide feedback, and ensure ongoing compliance with 

Client Consultation

The recruitment company initiates the process by conducting a detailed consultation with the customer. This involves understanding the customer’s specific workforce needs, job requirements, desired qualifications, and any other relevant details.

Job Advertisement and Sourcing

Based on the client’s requirements, the recruitment company will create a job advertisement and use various sourcing methods to attract suitable candidates. This may include posting the job on job boards, leveraging their existing candidate database, using professional networks, or utilizing social media platforms.

Candidate Screening and Evaluation

The recruitment company reviews the received applications and conducts initial screenings of potential candidates. This can involve resume reviews, phone interviews, and assessments to assess their qualifications, skills, and fit for the job. The most promising candidates are shortlisted for further evaluation.

Interviews and Selection

Shortlisted candidates are typically invited for in-person or virtual interviews. The recruitment company assesses their experience, technical competencies, cultural fit, and other relevant factors to determine the best fit for the customer’s requirements. The top candidates are presented to the customer for their consideration.

Reference and Background Checks

Once the customer identifies a preferred candidate, the recruitment company performs reference checks to validate the candidate’s qualifications, work history, and character. Background checks, such as criminal record checks or verification of education and certifications, may also be conducted as required.

Job Offer and Negotiation

If the customer decides to hire a candidate, the recruitment company assists in extending a job offer on behalf of the customer. They may facilitate negotiations related to compensation, benefits, start dates, and other terms to ensure a mutually acceptable agreement.

Onboarding and Follow-up

After a candidate accepts the job offer, the recruitment company assists with the onboarding process, including necessary paperwork, orientation, and introductions to the customer’s team. They may also conduct follow-up discussions with the candidate and customer to ensure a smooth transition and address any concerns or feedback.

What people say

Mark Freeman, Owner

TWW Knoxfield
I have been dealing with Faye and her team for a few years now and have always found them to be responsive, rather than reactive, to my business needs and its requirements. Whether it’s retail, clerical or warehousing staff you are after, we here at TWW Knoxfield and TWW Berwick believe that SMS personnel will have you covered for the part we all find hard in small business and that is choosing the right candidate to fit into the role you are trying to fill. So then you can focus on the things that matter most and that’s running your own businesses. We have no problems in recommending Faye and her team for finding the right persons for the right jobs.

David Sutherland, Operations Manager

Jardan Furniture
SMS personnel is a great company dedicated to assisting our business with its ever changing requirements and growth. SMS personnel provide a great client relationship and interact with the company so it understands its needs and wants as the business develops. Dion’s down to earth and hands on approach to finding the right candidate that will not only perform well, but fit in within the dynamics of the business is excellent. I have used SMS personnel’s services for over 7 years now and would highly recommend them to any company.

Chris Harrison, Risk & OH&S Director

VicTas Freight Express
SMS personnel is a fantastic company with quality people. VicTas Freight Express has been using casual staff on a daily basis for the past 3 years and we could not be happier with the service Faye and Dion provide. SMS personnel always has people available at short notice when we have staff cancel, and are a great asset to our business. VicTas Freight Express highly recommends SMS personnel and would endorse them at any opportunity. Thanks guys keep up the good work.

Ron Jarvis, Manufacturing Manager

Burnbrite

I have been hiring employees from SMS personnel for the past 12 years first at ARB 4X4, and now as manufacturing Manager at Burn-Brite lights. Working with the team at SMS personnel has been great, the quality of people they send to us is terrific and in 99% of cases we will put them on as permanent. At ARB 4X4 most of their permanent personal have come from SMS personnel. I have always been happy to recommend SMS personnel to other companies and Managers I meet with, such as the Operations Manager at Jardan Furniture.

Wayne Brightwell, Foreman

Jardan Furniture
My journey started with SMS personnel in December 2013. When I was looking for full time work. I sent my resume in, than got the phone call for an interview. I landed a great opportunity for a foreman roll with Jardan Furniture. I have had the pleasure of an on going relationship with SMS personnel with there recommendation of many employees through labouring and skilled workers. Definitely recommend SMS personnel for those looking for work and businesses requiring staff.

Got more questions?

Here are some FAQ that might help
Labour hire involves using SMS Personnel as a third-party agency to provide workers for temporary or contract roles. We handle all employment responsibilities including recruitment, payroll, and compliance, while workers are placed at your location to meet specific needs.
We specialise in civil construction, manufacturing and production, transport and logistics, hospitality, office administration and finance, sales and marketing, information technology, and executive management roles.
Our efficient hiring process and extensive candidate database allow us to provide skilled workers quickly, often within 24-48 hours depending on your requirements. We maintain an 80%+ rollover rate, proof of our consistent ability to meet client needs.
As a host employer, you have a duty of care to provide a safe working environment, comply with employment laws including Fair Work requirements, ensure fair treatment and equal opportunity, provide necessary supervision and training, and maintain open communication with both workers and SMS Personnel. We guide you through all host employer requirements.
SMS Personnel ensures full compliance with the Fair Work Act and all relevant Australian workplace regulations. Unlike standard temp agencies, we handle payroll, superannuation, workers’ compensation insurance, taxes, and all employment-related compliance matters, significantly reducing your administrative burden and legal risk.
Our recruitment managers have real-world industry experience before joining recruitment, we use a cutting-edge digital platform to streamline processes, and we maintain an impressive 80%+ on-hire to client payroll rollover rate demonstrating consistent service quality.
The process includes: initial client consultation to understand your needs, job advertisement and sourcing, candidate screening and evaluation, interviews and selection, reference and background checks, job offer and negotiation, and onboarding with follow-up support.
Labour hire provides cost savings by eliminating recruitment associated costs in time and lost expertise. You also save on employee administration, as SMS Personnel handles these responsibilities while providing flexible access to skilled workers without permanent commitments.
The service is positioned around quickly sourcing and deploying suitable workers to maintain continuity during workload spikes, cancellations, or short-term demand.
We conduct thorough candidate screening including resume reviews, phone and in-person interviews, skills assessments, reference checks, and background verification. Our recruitment team’s industry experience helps us match candidates who fit both your technical requirements and workplace culture.

Workforce solutions or career growth. 
Let’s make it happen.

For Employers
For Candidates
Get In Touch

jobs@smspersonnel.com

1300 22 33 60

Unit 4, 80-88 Rodeo Drive, Dandenong South VIC 3178

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Privacy Policy | Terms and Condition

Terms and Conditions

AFL Footy Tipping Competition — Legal Information

This AFL Footy Tipping Competition is independently promoted and administered by SMS Personnel Australia Pty Ltd (“Promoter”).

The competition is conducted using a private group within the ESPN Footy Tips platform. The tipping system, including tip submission, scoring, rankings and platform functionality, is governed by ESPN’s platform rules, systems and terms of use.

Eligibility to participate and the awarding of prizes are determined solely by SMS Personnel Australia Pty Ltd.

This promotion is not affiliated with, endorsed by, sponsored by, or administered by the Australian Football League or ESPN.

Official Terms and Conditions

1. Promoter
The promoter of this competition is SMS Personnel Australia Pty Ltd.

2. Competition Platform
The competition is conducted using a private group within the ESPN Footy Tips platform. All tipping mechanics, scoring, rankings and system functionality are governed by ESPN’s platform rules, terms of use and system processes.

3. Independent Promotion
This competition is independently organised and administered by the Promoter. It is not affiliated with, endorsed by, sponsored by, or administered by:

  • The Australian Football League or its related entities
  • ESPN or its related entities

4. Eligibility
Participation is limited to persons approved by the Promoter.
The Promoter may restrict or revoke participation at its discretion, subject to applicable law.
Eligibility requirements may include:

  • Age restrictions
  • Employment or client relationship requirements
  • Geographic limitations
  • Invitation or registration approval

5. Entry
Participants must join the designated private ESPN tipping group and submit tips via the ESPN platform in accordance with ESPN deadlines and rules.
The Promoter is not responsible for:

  • Late or missed tips
  • Platform outages
  • Account access issues
  • Scoring outcomes generated by ESPN systems

6. Prizes
Total prize pool value: AUD $1,750
Prize allocation:

  • 1st Prize — $1,000
  • 2nd Prize — $500
  • 3rd Prize — $250

All prizes are supplied and awarded solely by the Promoter.
The Promoter determines:

  • Prize eligibility
  • Prize distribution timing
  • Tie-break procedures (if not determined by ESPN rankings)

Prizes are not transferable or exchangeable unless determined otherwise by the Promoter.

7. Determination of Winners
Competition rankings are determined by ESPN platform scoring.

Final prize eligibility and awarding remain at the Promoter’s discretion, acting reasonably and in accordance with these Terms.

8. Disputes
Platform scoring disputes must be raised with ESPN where relevant.

Prize or eligibility disputes must be raised with the Promoter.

The Promoter’s decision regarding prizes is final, subject to applicable law.

9. Liability
To the maximum extent permitted by law, the Promoter is not liable for:

  • Platform technical failures
  • Data loss
  • Tip submission errors
  • ESPN system functionality
  • Indirect or consequential loss

Nothing in these Terms excludes rights under Australian Consumer Law.

10. Intellectual Property

AFL names, logos, clubs and related materials are the property of the Australian Football League.

ESPN names, logos and platform systems are the property of ESPN.

All are used for informational and fan engagement purposes only.

11. Privacy
Participant personal information is collected and used solely for competition administration in accordance with the Promoter’s Privacy Policy.

12. Variation
The Promoter may amend these Terms where reasonably necessary, including to comply with law or correct errors.

13. Governing Law
These Terms are governed by the laws of the Australian State or Territory in which the Promoter operates.

14. Contact
All enquiries regarding eligibility, prizes or competition administration should be directed to:
SMS Personnel Australia Pty Ltd
admin@smspersonnel.com
1300 22 33 66

Prize Liability and Indemnity

All prizes supplied by SMS Personnel Australia Pty Ltd are accepted at the winner’s own risk.

To the maximum extent permitted by law, the Promoter is not responsible for:

  • Loss, damage or injury arising from prize use
  • Tax implications associated with prize receipt
  • Third-party service failures connected to prize redemption

Winners are responsible for any personal tax liability arising from receipt of a prize.

Participants indemnify the Promoter against any claim arising from:

  • Participation in the competition
  • Use or misuse of any prize
  • Breach of these Terms

Nothing in this clause limits rights under Australian Consumer Law.

Platform and Trademark Disclaimer

This competition operates using the ESPN Footy Tips platform.

The operation of the tipping system — including tip submission, scoring, rankings and functionality — is governed by ESPN’s platform rules and terms.

Eligibility and prizes are controlled solely by SMS Personnel Australia Pty Ltd.

This promotion is not affiliated with, endorsed by, or sponsored by:

  • The Australian Football League
  • ESPN

All trademarks, logos and intellectual property remain the property of their respective owners.

Responsible Participation

This tipping competition is intended solely for recreational and social engagement.

Participation is not gambling and should not be treated as a source of income.

Participants should engage responsibly and for entertainment purposes only.

Trade Promotion Compliance

Promoter: SMS Personnel Australia Pty Ltd
Total prize pool: AUD $1,750

The competition is conducted in accordance with applicable Australian trade promotion and consumer protection laws.

Based on the total prize value, permits are generally not required in most Australian jurisdictions for free-entry promotions. Where participants are located in jurisdictions requiring permits above specified prize thresholds, the Promoter will comply with those requirements.

Privacy

Personal information is collected solely for the purpose of administering the competition, verifying eligibility and awarding prizes.

Information will not be disclosed except where required by law or necessary for administration of the competition.

Participants may contact the Promoter to request access to or correction of personal information. Refer to the Promoter’s Privacy Policy for full details.

Contact and Complaints

For all enquiries, disputes or complaints relating to:

  • Eligibility
  • Prizes
  • Competition administration

Contact:
SMS Personnel Australia Pty Ltd
admin@smspersonnel.com
1300 22 33 66

For ESPN platform technical support, contact ESPN directly.

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